We accept returns in accordance with our Return Policy. If you are not fully satisfied with your purchase, you may return the item(s) within a specified time frame from the delivery date, as outlined in our Return Policy.
To initiate a return:
Contact our customer support team at [Your Email Address] or [Your Phone Number] to request a return authorization.
Return items must be in their original condition, unused, and in the same packaging they were received.
The customer is responsible for return shipping charges, unless the return is due to a mistake on our part or a defective product.
Please note: Certain items, including perishable products and custom-made items, may not be eligible for return.
Refunds will be processed after we have received and verified the returned item(s). The refund will be issued to the original payment method, and you will receive an email notification once your refund has been processed.
Processing Time: Refunds typically take [X] business days to process once the returned item has been received and inspected.
Return Shipping Charges: If the return is not due to a defect or our error, return shipping charges may apply and will be deducted from the refund amount, unless otherwise specified.
Please note that shipping charges are non-refundable, and the cost of return shipping is the responsibility of the customer unless otherwise specified.
Once your order is placed, you will receive an email confirmation. This email serves as an acknowledgment of your order, but does not guarantee its acceptance. We reserve the right to cancel any order at our discretion due to pricing errors, stock availability issues, or suspected fraudulent activity.
Order Cancellations: If you wish to cancel your order, please contact us immediately. We will attempt to accommodate your request, but once an order has been shipped, it cannot be canceled.
For any order cancellations, please reach out to our customer support team as soon as possible. Once the order is processed or shipped, we are unable to cancel it, and you will need to follow the standard return procedure if you wish to return the item.
If you have any questions or concerns about our Refund and Return Policy, or if you need assistance with an order, please contact us at:
Khamis Healthy Foods
15B, Old Shop Street, Eruvadi