Thank you for shopping with Khamis Healthy Foods! We are committed to ensuring that your order is processed and delivered as efficiently and quickly as possible. Please review the details of our Shipping Policy below:
Orders are processed Monday through Friday, excluding holidays. Once an order is placed, we will begin processing it and preparing it for shipment. Orders typically ship within [X] business days, depending on product availability and order volume. Once your order has shipped, you will receive an email notification with tracking details.
Shipping charges are calculated during checkout based on your location, the size of your order, and the shipping method you select. The final shipping cost will be clearly displayed before you complete your purchase.
Estimated delivery times are provided at checkout and are based on the shipping method you select. Delivery times may vary depending on your shipping address, product availability, and carrier schedules. Please note that these are estimates and may be affected by unforeseen circumstances.
We offer a variety of shipping methods, including:
The available delivery times and costs will be displayed at checkout for your selection.
While we strive to deliver your order within the estimated time frame, occasional delays beyond our control may occur. These delays can be caused by factors such as natural disasters, strikes, weather disruptions, or issues with the carrier. We are not responsible for delays caused by third-party shipping carriers or unforeseen events.
We currently offer international shipping to select countries. International shipping charges, taxes, and customs duties are calculated during checkout and are the responsibility of the customer. Please be aware that customs processes may cause additional delays that are outside of our control.
Some products may not be eligible for certain shipping methods or destinations due to size, weight, or legal restrictions. In such cases, we will notify you of any limitations before processing your order.
If your order arrives damaged or if any items are missing, please contact our customer service team immediately so we can assist you in resolving the issue. We will work to ensure that damaged or missing items are addressed promptly.
Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear, as it may take time for carriers to update their systems.
Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided at the time of checkout.
If you notice any issues with your address after placing your order, please contact us as soon as possible to make the necessary changes.
If you have any questions or concerns about our shipping policies or need assistance with your order, please feel free to contact us at:
Khamis Healthy Foods
15B, Old Shop Street, Eruvadi